Support

Need help with Starshooter? Email support@starshooter.app. Starshooter is made by Ghostberry LLC.

Lost progress or Stardust

Sign in to Game Center (iPhone) or Google Play Games (Android) on the new phone. Then open the game. Your progress and Stardust come back from our server.

A purchase did not arrive

Keep the game open on a working connection for one minute. The game sends the purchase to our server again. If the Stardust still do not arrive, email us with the date of the purchase. Do not send your card details.

Refunds

Apple and Google handle refunds. On iPhone, go to reportaproblem.apple.com. On Android, use Google Play's order history.

Delete your data

In the game, open Settings (the gear) and tap Delete my data. It needs an internet connection and cannot be undone. If you cannot open the game, email support@starshooter.app. See the Privacy Policy for details.